Holiday Inn Bucaramanga Cacique By Ihg, Bucaramanga

The hotel offers ample, well-appointed, and clean rooms with a very comfortable suite ambiance but has issues like noise from the air conditioner and a toilet door that couldn't close properly. The service is friendly, gracious, and professional, although there were delays with guests waiting outside. The location is unbeatable, connected to a large shopping mall, yet some noise may filter in from the mall. The dining experience offers a vast array of options but lacks variety in certain food groups. The facilities are modern and convenient.

I had a mixed experience at this hotel. The rooms were great, elegantly decorated, and spacious, but there was a horrible noise from the air conditioner and an unpleasant smell. The service was friendly and professional overall, but I was left outside for 10 minutes unnoticed. The location was ideal, connected to a large shopping mall. The dining offered a variety of delicious options but lacked vegetables. The facilities were ample and well-maintained.

My stay at the hotel was quite delightful. The rooms were clean and nice, although the service could have been quicker. Being connected to the next room through a door was a bit odd, as it felt like there was no real separation.